With heartfelt thanks for all the love and care you gave to Dad. He was very comfortable in your hands.
Victoria House Residential Home
Where every day is lived with warmth, dignity and purpose
Family-run care in the heart of Belle Isle since 1988. A place where residents are known by name, not by number.
About Victoria House
Nearly 40 years of caring for Belle Isle families
Victoria House is not a corporate care home. It is a family-run home with deep roots in the Belle Isle community, where most of the senior staff have been here since the doors first opened in 1988. That kind of continuity is rare in care, and you feel it the moment you walk through the door.
With accommodation for up to 43 residents across 35 single rooms and 3 shared rooms — 38 of which have en-suite facilities — every bedroom is tastefully decorated, fully furnished, and equipped with call systems. Residents are always welcome to bring their own furniture and personal belongings to make their room feel like home.
“The staff are good, they are all very approachable.”
— Victoria House resident, CQC inspection
— Victoria House resident, CQC inspection
Jackie and the team take pride in knowing every resident personally. From the spacious communal lounges to the conservatory and private garden, Victoria House is designed around the rhythms of daily life — not institutional routine. Visiting professionals including GPs, dentists, and opticians attend on-site, so residents always have access to the care they need.
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Resident capacity
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En-suite rooms
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Established
Our care
Support shaped around each individual
Every person who comes to Victoria House has their own story, their own needs, and their own way of living. We offer four types of care, each tailored with warmth and professional expertise.
Residential care
A permanent home with accommodation, meals, and personal care including help with everyday routines such as bathing and dressing. Care staff are available around the clock, so support is always at hand whenever it is needed.
Respite care
Short-term stays to give family carers a well-deserved break, knowing their loved one is in safe and compassionate hands. Whether it is a week or a fortnight, we provide the same quality of care as our permanent residents receive.
Transitional care
A bridge between hospital and home, typically lasting around two weeks. Our team helps residents build strength and confidence after a hospital stay, supporting recovery at a comfortable pace before returning home.
Dementia care
Personalised support developed in partnership with the mental health team, focusing on improving quality of life and preserving dignity. Each care plan begins with a thorough assessment, so we truly understand the person behind the diagnosis.
Daily life
Days filled with warmth and laughter
Life at Victoria House has a rhythm that feels more like a family household than an institution. Many residents tell us they have more of a social life here than they had before moving in — and that is exactly how it should be.
Our qualified, experienced chefs prepare traditional homemade meals with rotating weekly menus and multiple choices at every sitting. Whether it is breakfast, lunch, tea, or supper, there is always something delicious. We accommodate all dietary needs, from soft and fork-mashable to fortified and blended diets, and residents can dine in the communal areas or the comfort of their own room.
The on-site bar is a favourite gathering spot, and our library offers a quieter retreat. Regular hairdressing and chiropody services mean residents can look and feel their best without leaving the building. For those who wish, we support attendance at local church services, and Holy Communion is available on request.
Bingo, dominoes and baking
Visiting entertainers
On-site bar and library
Private garden
Hairdressing and chiropody
Conservatory for visits
Pastoral care services
Community outings
“We do all sorts — bingo, dominoes, baking. I can get up and go to bed when I want.”
— Victoria House residents, CQC inspection
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Years of care
Our heritage
From public house to family home
The story of Victoria House begins with the Belle Isle Public House, a well-known local landmark that served the community for decades. In 1988, the building was thoughtfully converted into a residential care home by Inniscastle Care Limited, beginning a new chapter of service to the people of Belle Isle.
What makes Victoria House genuinely special is the people. Most of the senior staff have been here since opening day — nearly four decades of continuity, experience, and deep knowledge of what good care looks like. Every member of the team is selected not just for professional skills, but for a genuine interest in the welfare of older people. Staff are supported with NVQ qualifications and ongoing training through partnerships with local educational institutions.
As a proud member of the Leeds Care Association and affiliated with the National Care Homes Association, Victoria House holds itself to the highest standards while remaining, at heart, a family home with a public house soul.
1988
The Belle Isle Public House is lovingly converted into Victoria House Residential Home, welcoming its first residents
2000s
En-suite facilities added across 38 rooms, with continuous investment in resident comfort and modern care standards
Today
Nearly 40 years on, the same founding values endure — community, compassion, and care that treats every resident as family
Quality and recognition
Independently inspected by the CQC
The Care Quality Commission rates every care home in England across five key areas. Victoria House is rated Good for Caring, Effective and Responsive care. The home is actively working on its improvement plan for the remaining areas.
CQC registered provider
Leeds Care Association member
National Care Homes Association affiliated
Recommended on carehome.co.uk
Family voices
What families say about us
These are real words from real families. They mean more to us than any award or rating ever could.
Thank you so very much for the last 3 years caring for our father. He could not have received better care.
We wish to express our heartfelt gratitude for the loving kindness shown to Auntie Edna. Especially during the last few days of her long life.
Thank you very much for looking after my Dad. You made his last few years as happy as he could have them.
Gallery
A place to call home
Common questions
Frequently asked questions
Answers to the questions families ask most often when considering care for a loved one.
Victoria House was originally the Belle Isle Public House, a well-known local landmark. In 1988 the building was thoughtfully converted into a residential care home by Inniscastle Care Limited. Many of the original architectural features have been preserved, giving the home a warmth and character you will not find in purpose-built facilities.
We offer four types of care: permanent residential care, short-term respite care for when family carers need a break, transitional care to bridge the gap between hospital and home, and personalised dementia care developed in partnership with the mental health team. Each care plan is tailored to the individual after a thorough assessment.
Belle Isle is a close-knit community in south Leeds with a strong sense of local identity. Victoria House has been part of this community since 1988 and many of our residents and staff come from the local area. We are well-connected by bus routes and have shops, a library and green spaces nearby.
Families and friends are welcome to visit at any time. There are no set visiting hours. If you would like a guided tour of the home before making a decision, we recommend calling ahead on 0113 270 8529 so Jackie or a member of the team can give you their full attention and answer all your questions.
Our qualified, experienced chefs prepare traditional homemade meals with rotating weekly menus and multiple choices at every sitting. We serve breakfast, lunch, tea and supper, and accommodate all dietary needs including soft, fork-mashable, fortified and blended diets. Residents can dine in the communal areas or the comfort of their own room.
The easiest way is to call us on 0113 270 8529 or email jackie@victoriahouseleeds.co.uk. You can also use the contact form on this page. We are always happy to arrange an informal visit so you can meet the team, see the home, and ask any questions. There is no obligation and no pressure.
Get in touch
We would love to hear from you
Whether you have questions about our care, want to arrange a visit, or simply need someone to talk to about your options, Jackie and the team are here to help.
Telephone
Address
Low Grange Crescent
Belle Isle, Leeds
LS10 3EB
Belle Isle, Leeds
LS10 3EB
Visiting
Families and friends are welcome to visit at any time. Please call ahead if you would like a tour.
Send us a message
We aim to respond within one working day.
Thank you for your message
Jackie or a member of our team will be in touch with you shortly.